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Bartholomeus Klip Online Shop Privacy Policy and Terms & Conditions

These clauses have been compiled in accordance with the Consumer Protection Act, No 68 of 2008 and the Protection of Personal Information Act, No. 4 of 2013, and should always be applied and interpreted in line with these, and other applicable, regulations.

 
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Detailed description of goods and seller

BARTHOLOMEUS KLIP is a hospitality business located at an operational wheat and sheep farm (Elandsberg Farms) and private nature reserve (Elandsberg Nature Reserve).
 

Contact details

BARTHOLOMEUS KLIP is located in Hermon, in the Western Cape province in South Africa, and may be contacted on info@bartholomeusklip.com, TEL 0828294131, or PO Box 36 Hermon 7308
 

Customer privacy policy

We are committed to protecting your privacy. The information we collect in the course of your online shopping is stored in an online database, includes your name, email address, phone number, delivery address and ordered items, is secured by industry standard measures, and only accessible by our chef, hospitality manager and website designer. We do not share this information with third parties. You may request us to amend or remove your personal information at any time by email to info@bartholomeusklip.com You will be informed by email without delay should bartholomeusklip.com experience a security breach which affects access to your personal information. Read our full Privacy Policy here
 

Non-Identifiable Information

bartholomeusklip.com tracks and stores non-identifiable information about your website visit(s) via Google Analytics and third party cookies. Using our website implies that you accept this. If you wish not to have cookies placed on your computer, you should not visit this website, or set your browser to refuse cookies before using bartholomeusklip.com, with the drawback that certain features of bartholomeusklip.com may not function properly without the aid of cookies.
 

Products

The products and product features displayed on our website may differ from the products you receive.
 

Pricing

All prices quoted on our website include South Africa’s Value Added Tax (VAT). Prices quoted are per quantity as indicated. BARTHOLOMEUS KLIP reserves the right to vary prices at any time, without notice.
 

Orders

BARTHOLOMEUS KLIP shall acknowledge your order via email, and reply with a detailed invoice. Acknowledgement of the order does not yet constitute legal acceptance of the order, either by you or us. Your payment, however, does constitute legal acceptance of the order, at which point a binding contract of sale has been concluded between yourselves and Bartholomeus Klip. BARTHOLOMEUS KLIP reserves the right to refuse any order under the minimum indicated quantity. Orders may not be transferred from you to any other person. Please note that BARTHOLOMEUS KLIP cannot be held responsible for orders placed incorrectly on our website and paid for, even if the error was in good faith.
 

Delivery

Delivery cost will be added to the invoice we will email to you for your total order, based on your delivery address. It is not automatically added at the online shop’s checkout process. Details about delivery costs are displayed on our online shop’s cart and checkout pages.
 

Ownership and risk

The ownership and risk associated with your goods will be held by BARTHOLOMEUS KLIP up until the point at which they are signed for at delivery or collection. Any damage, disappearance or theft of goods post delivery or collection, will become the responsibility of the person who placed the order and against whom the contract is binding.
 

Cancellation

BARTHOLOMEUS KLIP may cancel your order at any time, and will fully refund your payment within 30 days. You may cancel your order at any time, and will receive a full refund, if and only if your cancellation request has reached us before your ordered goods have left our premises. If your ordered goods have left our premises by the time we receive your cancellation request, delivery costs will be deducted from your refund. Cancellations may be requested at info@bartholomeusklip.com
 

Availability

The provision of goods by BARTHOLOMEUS KLIP is subject to availability. In cases of unavailability, BARTHOLOMEUS KLIP will, in consent with your preference, substitute goods to the same value, or refund within 30 days.
 

Return policy

No returns! In accordance with section 20(3)(a) and (b) of the Consumer Protection Act, 2008, for reasons of public health, we do not take back or refund goods that have been delivered.
 

Payment options

We only offer EFT payments. We do not offer credit card payment facilities yet.
 

Variation

BARTHOLOMEUS KLIP may, in its sole discretion, change this agreement or any part thereof at any time without notice.